Agenda

8:30am Networking Breakfast

9:00 - 12:00

AI in Insurance: Transforming the Future

  • Keynote

    An exploration of how AI is reshaping the insurance landscape, enhancing efficiency, and improving customer experiences.

  • Case Study

    In the era of AI-driven insurance, underwriting is no longer just a risk assessment function—it’s a strategic product. This session explores how insurers can leverage AI to transform underwriting into a competitive differentiator, driving precision, personalization, and profitability while redefining customer engagement.

  • Case Study

    Discover how AI is revolutionizing claims processing in this deep-dive case study. Learn how one insurer is leveraging automation, machine learning, and real-time data analytics to accelerate claims resolution, reduce leakage, and enhance customer satisfaction.

  • Unlock the power of AI to gain deeper customer insights and drive smarter decision-making. This session explores how insurers can harness machine learning and predictive analytics to personalize offerings, enhance engagement, and improve retention.

  • Explore the intersection of innovation and responsibility in AI-driven insurance. This session delves into the ethical implications of AI deployment, tackling key issues like data privacy, algorithmic bias, and the balance between automation and fairness.

12:00 Lunch and Networking

13:00 - 17:00

Driving Cultural Change in a Digital Age

  • Keynote

    Overcoming transformation roadblocks is critical for insurers aiming to modernize and stay competitive. This session explores common barriers to digital transformation—legacy systems, cultural resistance, and operational silos—and provides actionable strategies to accelerate innovation and drive meaningful change.

  • Case Study

    Transitioning from legacy systems to digital-first operations is no small feat. This session shares real-world transformation journeys, highlighting key challenges, lessons learned, and best practices for insurers looking to modernize, improve agility, and enhance customer experiences.

  • Case Study

    Effective collaboration is the catalyst for true transformation in insurance. This session highlights how strategic partnerships between insurers, insurtechs, and ecosystem players are driving innovation, streamlining operations, and delivering measurable business results.

  • Embracing continuous change is the key to sustained transformation in insurance. This session examines how insurers can build adaptability into their operations, leverage emerging technologies, and drive ongoing innovation to stay competitive in an evolving market.

  • Closing the capability gap is essential for successful transformation. This session explores how insurers can upskill their workforce, leverage AI-driven automation, and cultivate a future-ready talent strategy to drive innovation and sustain long-term growth.

  • The future of InsurTech is reshaping the industry, but what’s next? This session explores emerging trends, evolving technologies, and strategic innovations that will define the next phase of InsurTech transformation, helping insurers stay ahead in a digital-first world.

17:00 Networking Reception

Special thank you to KPMG for hosting this event in their Platform X innovation space.

We’ll be joined on the day by a panel of experts from across the industry.